Seeing a couple popular twitter users join up here and say things like "Hopefully Mastodon is noticing these comments" and while they're helpful critiques, I wonder if they missed the memo that Mastodon is not a monolithic entity with a big switchboard.
yeah I had to help people along "No no no, the instance is the most important unit lol, you can't just "join mastodon" and choose an instance later"
I guess the thing that worries me here is that as consumers we're used to complaining to management as our only way of getting things fixed.
But mastodon is a community effort, built and administered by people who care, so just criticizing stuff in a huffy mood just makes you seem entitled and unwilling to help.
Devs and admins are people too! Let them hear your thoughts, but be kind!
@Aros i'd say that being in a bad mood when criticising something isn't a huge problem, it's only when you get rude to others that a problem arises. it's understandable that someone might not be too happy about software that isn't meeting their needs, or that has caused them problems, imo.
and then you realize
they're going to miss this toot